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Pre-Order Policy

Welcome to our Pre-Order Policy page! At Paula Torres Brand, we offer you the exciting option to pre-order some of our styles that are not currently in stock. This allows you to secure your favorite shoes before they even hit our shelves, ensuring that you don't miss out on any must-have designs.

When you choose to pre-order a style, please note that it may take approximately 25 days for delivery. However, if the item is already in stock, we will ship it within 24 hours after your payment process is complete. We strive to provide a seamless shopping experience and ensure that you receive your order as quickly as possible.

When placing a pre-order, the payment will automatically be charged in full. Once your order is confirmed, our dedicated team will begin working on fulfilling your request and ship your chosen style directly to your doorstep.

If you have any questions or need assistance with the pre-order process, please refer to our Return Policy page for guidance. Our pre-order return process follows the same criteria as outlined on that page. Additionally, our Return Center provides detailed instructions on how to initiate a return if needed. We are committed to making your shopping experience with Paula Torres Brand a smooth and enjoyable one.

Thank you for choosing Paula Torres Brand for your shoe shopping needs. With our handcrafted shoes and excellent online shopping experience, we aim to provide you with the best of Brazilian craftsmanship and style. Simply select your favorite shoes and leave the rest to us. We can't wait for you to receive your coveted pair of Paula Torres shoes!